| Organisation: |
Social Services Customer Relations Office |
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Comment:
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If you are not satisfied with any aspect of Social Service provision firstly talk to the staff member concerned or their Manager or, you can make a complaint. There are three Stages to the Complaints Procedure. The first Stage offers an opportunity for the local manager to resolve the problem. If you are still dissatisfied the Customer Relations Officer will do a full investigation.
A leaflet giving full details of the complaints procedure is available in a number of formats (makaton, Gujarati and on video with subtitles etc.) from your local Social Services office.
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| Phone: |
01452-385520
01452-426359
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| Fax: |
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Contact name:
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Mr. Colin Davies |
| Address: |
Shire Hall
Bearland Wing
Gloucester
GL1 2TR
View map
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Internet:
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Email:
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[email protected] |
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Who is it for:
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Anyone unhappy with Social Services provision
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How to Contact:
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Call direct on 01452-385520, or any Social Services Office
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Accessibility:
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| Languages: |
See text
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Transport: |
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Cost:
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Freepost complaint leaflets from SSD offices
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| Opening Times: |
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Open |
Close |
Open |
Close |
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| Mon |
0900
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1700
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| Tue |
0900 |
1700
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| Wed |
0900
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1700 |
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| Thr |
0900 |
1700
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| Fri |
0900
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1700
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| Sat |
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| Sun |
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Record updated:
24/10/2025
If the above record is incorrect please complete the
update request form to advise the GUIDE Information Service.
Social Services Customer Relations Office
phone:
01452-385520
or email:
[email protected]
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