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Comment:
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BT offer a special Free Directory Enquiry Service for people who have difficulties in reading or handling the Phone Book. Call Freephone 195 and talk to one of the operators; the operator will connect the enquirer, free of chrage, to the Pin Registration Team who will ask some questions, enter the answers on an application form, and post it to the individual with a reply paid envelope. The form should then be signed and countersigned by a health professional. Once the application is approved, a plastic card is issued with a PIN number. When the cardholder needs a phone number, dial Freephone 195, give their PIN number and the enquiry will be answered. Textphone users contact TYPETALK on 0800-7311-888 (BT no longer registers new users) or go to www.typetalk.org
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