Dear Caller –
Thank you for your enquiry about Domicliary Care Agencies.  Please read these notes, then click on the links or the GUiDE logo to access the list (NB on some systems, you may need to hold down the ‘CTRL’ key – at the bottom left of the keyboard – while clicking).

DOMICILIARY CARE AGENCIES

Domiciliary Care is help which is provided in people’s own homes.  Gloucestershire County Council Social Services Department provides its own home care services, but it also purchases care from independent domiciliary care providers.

The Commission for Social Care Inspection (CSCI) in Gloucestershire is responsible for registering domiciliary care agencies, including Social Services’ home care service.  The CSCI is an independent, non-governmental public body and it is now a legal requirement that all domiciliary care providers register with the CSCI, who will regularly inspect agencies against the national minimum standards for domiciliary care.  Failure to meet the standards could result in closure of the business.

To the best of our knowledge, the personal care providers shown on this list have all been accredited by the CSCI, but it must be stressed that inclusion in the list does not mean that they are endorsed by Gloucestershire County Council, and the individual remains responsible for checking the accreditation is valid before engaging personal care.

Social Services’ home care has also applied for registration, but it is not in this list of providers.  This is because, unlike the private and voluntary sectors, the local authority service cannot be bought privately.

This list also includes some local agencies that provide only domestic help (eg cleaning, shopping, laundry), but not personal care.  These agencies do not have to be registered with the CSCI.

Click here to access today’s up to date list.

For further details of the CSCI, contact
Commission for Social Care Inspection
Colston 33
33 Colston Avenue
Bristol BS1 4UA
Phone: 0117-930-7110  [email protected]

This information is taken from www.guide-information.org.uk the GUiDE database.  If you find this list to be inaccurate or have any suggestions for it, please contact

GUIDE Information Service
FREEPOST RRKX-ULGG-ESSA
Gloucester Business Park, Brockworth
Gloucester
GL1 2ZZ

Phone: 0845-658-3888 (or Freephone 0800-151-548 (but only if phoning from a landline in Gloucestershire))
[email protected]