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Organisation: International Pension Centre - Medical Benefits Section (Overseas Health Benefits) 

Comment:

This is the general first contact number for people who have a query about reciprocal health care provision abroad, the EHIC, refunds (where appropriate) for costs incurred abroad and reciprocal arrangements for foreigners visiting UK. Only immediate and urgently needed medical care for visitors is covered by reciprocal schemes with the EHIC, pre-existing conditions are not covered. Special rules apply for students abroad and residency abroad, see leaflet SA29, Social Security Health Benefits Rights in the European Community.

EHIC (the European Health Insurance card) has replaced Form EH111 (from 1/1/2025). EHIC can be obtained by getting an application card from the Post Office or by calling 0845-606-2030. The quickest way is to apply on line at www.dh.gov.uk/travellers. 

Phone: 0191-218-7547
 
Fax: 0191-218-7376 
Contact name:
 
Address:

Tyneview Park
Whitley Road, Benton
Newcastle Upon Tyne

NE98 1BA
View map 

Internet:

www.thepensionservice.gov.uk 

Email:
 

Who is it for:

Enquiries on reciprocal health care 

How to Contact:

Phone, or for basic info see leaflet T7, Health Advice for Travellers  

Accessibility:

 

Languages:

 

Transport:

 

Cost:

 

Opening Times:   Open Close Open Close  
Mon   0800   1600    
Tue  0800   1600    
Wed   0800  1600    
Thr  0800   1600    
Fri   0800   1600    
Sat        
Sun        

Record updated: 29/11/2024  


If the above record is incorrect please complete the update request form to advise the GUIDE Information Service.

International Pension Centre - Medical Benefits Section (Overseas Health Benefits) phone: 0191-218-7547 or email: