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Organisation:Assisted Prison Visits Unit 

Comment:

If you are aged eighteen or over and on a qualifying income, you may be able to get help with the cost of travel when visiting a close relative or partner through the Assisted Prison Visits Scheme. A close relative means a wife, husband, civil partner, daughter, son, parent, grandparent, sister, brother or a step or adoptive parent / child / brother / sister. A partner means someone who lived with the prisoner, as a couple, immediately before they were sent to prison. A sole visitor is the prisoners only regular visitor. Application is by post only

Qualifying income means you must be getting one of the following:
+ Income Support;
+ Income-Based Job Seekers Allowance;
+ Child Tax Credit or Working Tax Credit with Child Tax Credit or Working Tax Credit with a disability element (income limit applies);
+ Pension Credit;
+ help with healthcare costs because you have been awarded a HC2 or HC3 certificate.
 

Phone:0845-300-1423 
Fax:0121-626-3474  
Address:

PO Box 2152

Birmingham

B15 1SD
View map 

Internet:

Logo of Assisted Prison Visits Unitwww.hmprisonservice.gov.uk/adviceandsupport/keepingintouch/assistscheme/  

Email:
[email protected] 

Who is it for:

Close relatives or partners of prisoners, sole visitors 

How to Contact:

Contact direct - write, phone or e-mail 

Accessibility:

N/A - offices not open to the public 

Languages:

Braille, audio cassette, Welsh, Gujerati, Hindi, Punjabi, Urdu, Bengali, Polish, Albanian, Arabic, Chinese 

Opening Times: OpenCloseOpenClose 
Mon 1015 1145 1415 1545
Tue 1015 1145 1415 1545
Wed 1015 1145 1415 1545
Thr 1015 1145 1415 1545
Fri 1015 1145 1415 1545
Sat    
Sun    
Helpline hours only - no counter service for the public

Record updated:21 Sep 2007 


If the above record is incorrect please complete the update request form to advise the GUIDE Information Service.

Assisted Prison Visits Unit phone: 0845-300-1423 or email: [email protected]